Excellus BlueCross BlueShieldExcellus BlueCross BlueShield

Looking for coverage?
1-800-659-1986 (TTY 711)

CALL: 1-800-659-1986 (TTY 711)
Serving the following counties: Broome, Herkimer, Livingston, Monroe, Oneida, Onondaga, Ontario, Otsego, Seneca, Wayne, and Yates
Get All the Benefits You Need With No Extra Cost
If you have both Medicare and full Medicaid, we have a great plan for you.

The new Dual Medicare plan from Excellus BlueCross BlueShield is making better care simpler and more affordable for people in our community. That way, EVERYBODY BENEFITS.

All the Benefits You Need
Dental Coverage

Comprehensive and preventative
dental coverage at zero cost.

OTC and Healthy Food* Flex Card

Monthly allowance to spend on health-related items and healthy food.

Hearing

$0 copay for routine hearing exams and one hearing aid per ear, per year.

$0 Monthly Premium
Vision

$0 copay on yearly routine eye exam and a $200 eyewear allowance.

Prescriptions

Tier 1 prescriptions,
$0 copay.

Preventative Services - $0 copay

Fitness Benefit

$0 annual fees for gym memberships.

Routine Chiropractic

$0 copay/6 visits per year.

and so much more!

Transportation

Rides to and from medical appointments and the pharmacy.

All the Care You Deserve
24/7 Nurse Line

Whenever you need us.

Your Own Care Manager

Making it easier to get the benefits and care you need.

Customer Care

Local representatives that know and care about our community.

Access to Our Large Network of Doctors and Hospitals

Proudly offering participation with more local providers than anyone else.

Telehealth Services

Telehealth doctors can diagnose symptoms and prescribe medication. Services are available 24 hour a day, 7 days a week.

Learn More About the Benefits Designed for You

Contact us today by filling out the form or calling.

Call Our Local Medicare Consultants to Answer Your Questions or Set Up an Appointment.
Call: 1-800-659-1986 (TTY 711)

Oct. 1 to March 31
Monday - Friday: 8:00 a.m. to 8:00 p.m.
Saturday - Sunday: 8:00 a.m. to 8:00 p.m. 

 

April 1 to September 30
8:00 a.m. to 8:00 p.m.
Monday - Friday

*The Healthy Foods benefit is part of a special supplemental program for the chronically ill. Not all members qualify. Chronic condition(s) may include but are not limited to: Hypertension, Anxiety/Depression, Diabetes, COPD and Osteoarthritis. Eligibility for this benefit cannot be guaranteed based solely on your condition. All applicable eligibility requirements must be met before the benefit is provided. For details, please contact us at 1-800-659-1986 (TTY 711).

Excellus BlueCross BlueShield is an HMO plan with a Medicare contract and a contract with the New York State Medicaid program. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Benefits, features and/or devices vary by plan/area. Limitations and exclusions apply. Network size varies by market and exclusions may apply. Dual Special Needs plans have a $0 premium for members with full Medicaid benefits. Note: If the member’s category of Medicaid eligibility changes, there may be a change in premium. Dental exclusions and limits may apply. The OTC + Healthy Food Flex Card benefits have expiration dates. This information is not a complete description of benefits. Call 1-800-659-1986(TTY 711) for more information.

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Date Last Updated 10/01/2025
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